PEOPLE BEFORE PROFIT
We’re proud to be part of Members Health Fund Alliance – Australia’s largest voice for not-for-profit, member-owned, regional and community-based health insurers.
We share a commitment to putting people, and their health, before profit. Working together we can advocate for a healthcare system that gives our members the value and care they expect from us.
WHY SWITCH YOUR HEALTH COVER TO HCF?
Our members are at the heart of everything we do. We put the health and wellbeing of over 2 million members we cover before anything else.
100% BACK ON EXTRAS
You can get 100% back* on a dental check-up or first visit to a physio, chiro or osteo when you see an extras provider in our No-Gap network.
unique mental health services
Access a range of unique mental health services and programs^ including video and online support
MOST CANSTAR AWARDED HEALTH FUND
We've won more Canstar Health Insurance Awards than any other insurer in 2024++, including the 2024 Outstanding Value Health Insurance Award, which we've won 9 years in a row .
MORE MONEY BACK
For every dollar our members pay in premiums, we’ve paid out more benefits than the industry average over the last 10 years#.
WE'RE HERE FOR YOU
Proudly owned and run by Aussies, we’re here to help you with award-winning** local call centres and branches across the country.
IMPORTANT INFORMATION
* 100% back from providers in our No-Gap network is available on selected covers. Waiting periods and annual limits apply. See hcf.com.au/100back
^ Eligibility criteria applies. Visit hcf.com.au/Campaigns/online-mental-health-services for more information.
# 89.2% compared to 85.6% across the industry. Calculated based on the average of the past 10 years, sourced from APRA Statistics: Private Health Insurance Operations Reports 2014-23.
++ Outstanding Value Health Insurance Award 9 years in a row (2016-24). Winner of the 2024 Hospital Insurance Award in WA, SA and Qld and Hospital and Extras Insurance Award in Tas, Vic and WA.
** Awarded Service Champion for Customer Service Organisation of the Year (Large) by the Customer Service Institute of Australia, 2024.
