Careersat HCF

We're Australia's largest not-for-profit health fund, trusted by over 2 million members to be there when it matters most. Since 1932, we’ve been delivering award-winning products, industry-leading innovation, health services and support to generations of members.​
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Join our team and you'll be part of a flexible, empathetic and inclusive culture that will empower you to grow, thrive and perform at your best. It's key to delivering the Uncommon Care that we’re known for.​
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We want our people to feel supported and empowered to be their best self at work. We foster a flexible, inclusive, family-friendly culture so our employees are inspired and motivated to achieve the best for themselves and our members. Our purpose is to bring a human touch to healthcare, now and into the future.​ 

Our values are foundational to everything we do. They inform the way we do things, reflect who we are and help us deliver on our purpose.

Here's how we go the extra mile for our members and each other:

• Step forward – We step forward when we see a need to be met, a problem to be solved, a wrong to be righted. 
• Get there together – We believe in the power of one team. Together we can achieve our collective goals, more than any one of us can alone.
• Make it better – We are open, creative and resourceful in how we approach problem solving – we hack the problem and solution.
• Stay human – We look for the human in each other and use that to guide what we do and how we do it. We show up with authenticity and acceptance, knowing that we’re at our best when we’re our true selves.
• Walk in their shoes – We understand the needs and perspectives of others and see the world through their eyes.

HEALTH AND WELLBEING SUPPORT

Get access to a range of programs and resources to support your mental and physical health, including 24/7 confidential counselling services, sleep support, skin and heart checks and gym membership discounts.

50% SUBSIDY ON HEALTH COVER

If you’re an eligible employee, you can get 50% off HCF private health insurance. Plus other discounts, like 20% off home and motor insurance, 25% off travel insurance, 15% off pet insurance, and up to 30% off at HCF Eyecare Centres.

FLEXIBLE WORKING

Where possible, we aim to provide you with flexible working arrangements to help you balance your work and personal life.

ACCREDITED FAMILY-FRIENDLY WORKPLACE

Families come in all shapes and sizes, and we're here to support yours, whatever shape it takes. All employees get access to the HCF Families Hub, and a Family and Friends day of leave, so you can spend time with the ones who matter most.

18 WEEKS’ PARENTAL LEAVE

We offer 18 weeks’ paid parental leave, so you can make the most of your time as a new parent. Plus superannuation contributions for both paid and unpaid parental leave for up to 52 weeks.

COMMUNITY LEAVE

We value giving back to our communities and we're here to support your involvement in eligible community service activities.

We're committed to investing in and growing our people so they can be at their best. We support and recognise individual development and achievements with:

• study leave and study assistance 
• reimbursements on professional subscriptions
  
• internal secondment opportunities and career progression
  
• our HCF Heroes Recognition Program – for going the extra mile and living our values
  
• access to LinkedIn Learning
  
• access to numerous in-house and external learning programs.

We’re proud of our culturally and linguistically diverse HCF family.

Our people speak more than 35 languages, with 1 in 5 employees born overseas.

Around 52% of our leadership and managerial team are female, and 72% of other employees are female.

We acknowledge and celebrate our diversity by observing occasions like International Day of People with Disability, NAIDOC and National Reconciliation week, and other religious and cultural festivals.

We received Bronze Tier Status with our first-ever submission for the Australian Workplace Equality Index (AWEI), and became an Official Partner of InsurePride, a network for insurance business employees to connect on LGBTQIA+ inclusion and best practice.

And many of our passionate employees volunteer to be part of our Employee Reference Groups (ERGs), which help us build a culture that fosters inclusion, respect and belonging for everyone. This includes groups like:

• Gender Equality Matters (GEM)
• Hearts & Hands (Aboriginal and Torres Strait Islander peoples)
• Thrive (LGBTQ+)
• RAISE (People with Disability and Carers).

HCF has a social mission to build healthier communities by helping to address important social issues, impacting the health outcomes of Australians and their families.  We're proud to partner with organisations who share our vision.

Royal Flying Doctor Service
Our partnership with the Royal Flying Doctor Service aims to support the delivery of better healthcare access and outcomes for those living in rural and remote communities.

The Smith Family 
Education is essential in breaking the cycle of poverty and improving long-term health outcomes. We’ve partnered with The Smith Family to support 1,500 young Aussies with education support to help them reach their full potential.

Netball Australia
We’ve partnered with Netball Australia to improve the health and wellbeing of Aussies, particularly young females, empowering them to be active in sport and lead healthier lives.

Victor Chang Cardiac Research Institute
The Victor Chang Cardiac Research Institute is dedicated to fighting cardiovascular disease through research, and like us, it's not-for-profit. Through this partnership, we provided more than 5,000 free heart health checks to members in 2023.