Mental Health Care That's Got You Covered
More than 2 in 5 Aussies aged 18 to 65 are estimated to experience a mental disorder at some time in their life, according to the Australian Institute of Health and Welfare. And at HCF, we understand everyone's mental health journey is different and often finding where to go for support for yourself and your loved ones can be challenging. That's why we've developed a comprehensive range of wellbeing programs, with options available for all ages and the freedom to choose what works for you at all stages of your journey.
We've also got extras that include cover for mental health services. It's just another way we provide a level of care that's uncommon.
FREE MENTAL WELLBEING CHECK-IN
We know how important looking after your mental wellbeing is, but it can be hard to reach out for help when you're feeling anxious, stressed or in need of extra support.
That's why we've expanded our mental health offering to include a free HealthyMinds Check-in for eligible members*.
The HealthyMinds Check-in is a one-on-one chat from the comfort of your home with a PSYCH2U psychologist about how you're feeling. They can offer you tailored support in your session and, depending on your needs, can direct you to your GP for a mental health treatment plan, Medicare-subsidised sessions or appropriate support programs and resources.
You can join the session via video call from your smartphone, tablet or computer and you don't need a referral to book.
Book your free HealthyMinds Check-in at a time that suits you, with appointments available Monday to Friday, 7am to 10pm (AEST/AEDT) and some weekend availability.
ONLINE COGNITIVE BEHAVIOURAL THERAPY
You can access a range of evidence-based online treatment programs through This Way Up**, a digital mental health service developed by experienced psychiatrists and clinical psychologists. There are more than 18 programs available, designed to help you understand and improve mental challenges like stress, insomnia, anxiety, depression and even chronic pain.
The programs are available free of charge when prescribed by a clinician. Your provider can register with This Way Up and refer you to an appropriate online program under their supervision.
Alternatively, you can access the program without a supervising clinician for $59 per course. Depending on your extras cover, we'll also cover the cost of eligible This Way Up programs, up to your annual limit.
There are also a range of practical resources and free wellbeing programs for consumers and clinicians available at no cost.
HELPING YOUR KIDS WITH THEIR BIG FEELINGS
Calm Kid Central# is an online educational support program to help kids aged 4 to 11 learn to act bravely and confidently, behave in positive ways, develop good friendships and manage tough life situations.
Eligible members can get:
- access to online courses, games, video lessons and activities, to help children understand and better manage their feelings, act in positive ways, develop good friendships and manage challenging life situations
- fast and easy access to a team of experienced child psychologists in an online forum setting, who will answer unlimited relevant questions from parents and caregivers videos and articles to help parents know what to say and how to support their child emotionally.
HCF parents and caregivers with health cover and a child aged 4 to 11 can access Calm Kid Central at no extra cost by logging in to online member services.
If you've any questions, read through our FAQ's or email the Health and Wellbeing team at wellbeing@hcf.com.au
AUSTRALIA’S LARGEST NOT-FOR-PROFIT HEALTH FUND
FOR 90 YEARS WE'VE BEEN PUTTING PEOPLE
BEFORE PROFIT
BEFORE PROFIT
MENTAL WELLBEING SUPPORT FOR KIDS AND ADULTS
Change your relationship with alcohol
Daybreak** is a free digital service available available to Aussies through an app or the web. It gives you anonymous access to a supportive environment and community, to set alcohol related behaviour change goals. With the Daybreak app, you can learn from lived experiences, share your own journey, develop healthier habits and track your drinking, accessible at any time from your smartphone.
A GP AT YOUR FINGERTIPS
Our partnership with GP2U, an online video GP service, makes it easier for eligible members to access telehealth services. All HCF members with health cover can access a standard GP consultation (up to 10 minutes) for a fee of $50.
GET GOING, KEEP GOING WITH THE HCF HEALTHFUL APP
Our new health and wellbeing app, HCF Healthful makes managing your health feel doable, no matter where or when your journey begins.
A personalised Health Score gives you a holistic snapshot of your health, so you know what areas of your wellbeing need more focus.
Track your health and wellbeing in real-time by completing healthful activities, goals and achievements that have been customised to your key improvement areas with the guidance of a 24/7 smart coach.
So, if you’re ready to get going, and keep going, download HCF Healthful from the App Store or Google Play.
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IMPORTANT INFORMATION
* 1 HealthyMinds Check-in available per member per calendar year. Service is available free to all members with hospital cover. Excludes extras only cover, Ambulance Only, Accident Only Basic and Overseas Visitors Health Cover.
** You should make your own enquiries to determine whether this service is suitable for you. If you decide to use this service, it'll be on the basis that HCF won't be responsible, and you won't hold HCF responsible, for any liability that may arise from that use.
# Excludes Accident Only Basic cover and Overseas Visitors Health Cover.
