SHARED VALUE FOR MEMBERS
Our commitment to protect Australians’ health is at the heart of everything we do. As a not-for-profit health fund, we’re not like the others, we put our members and their care before anything else. We’re focussed on delivering meaningful benefits for our members, to help keep the cost of health services and premiums affordable and provide greater access to care and treatment options.
As part of this commitment, we’re building long-term partnerships with hospital operators that share our vision to deliver innovative, effective healthcare that puts the patient first. Our landmark 5-year strategic collaboration with Ramsay Health Care (Ramsay) is the first of its kind in the Australian private health sector.
Because there’s care, and there’s Uncommon Care.
JOINT MEMBER HEALTH PROGRAMS
In August 2022 HCF and Ramsay announced a 5-year strategic collaboration. Together, we’re dedicated to providing members with even greater access to affordable, coordinated care through a wide range of flexible treatment options.
At the heart of our collaboration is a commitment to provide great value cover, access and choice for our members. This includes:
- 5% off selected purchases* and other benefits at Ramsay Pharmacy
- home-based or remote rehabilitation support for eligible members^ with the Ramsay Connect program
- an extensive group of hospitals in HCF's network, helping our members limit their out of pocket costs
- access to the Ramsay Connect Virtual Heart Failure Program for eligible members+
We’ll continue to work together to develop programs and new models of care for the benefit of our members.
WHAT WE’RE DOING
INDUSTRY-FIRST
5-YEAR
5-YEAR
STRATEGIC
COLLABORATION
MEMBER BENEFITS AT RAMSAY PHARMACY
HOME-BASED TREATMENT WITH RAMSAY CONNECT
73 RAMSAY
FACILITIES
IN OUR
NETWORK
Ramsay Connect Virtual Heart Failure Program
The Ramsay Connect Virtual Heart Failure program+ is a multidisciplinary patient monitoring service designed to help people living with heart failure to manage their condition in the home and community, and to assist in reducing the rate of potentially preventable hospitalisations.
The program includes:
- nurse led case management
- remote heart health monitoring
- access to health professionals to support eligible members manage their heart condition in the comfort of their own home.
MORE BACK WITH RAMSAY PHARMACY
We know health care doesn’t stop when you leave hospital. That’s why we’ve partnered with Ramsay Pharmacy to help make quality care more accessible and affordable.
As an HCF member, you can receive a 5% discount* on selected purchases at Ramsay Pharmacy when you sign up to the Ramsay Pharmacy better rewards program.
You’ll also receive:
- $5 in rewards dollars when you join
- $10 in rewards dollars as a birthday gift
- earn 7.5% back on your better rewards account per dollar spent.
Sign up to Ramsay Pharmacy better rewards for free and access your discount by showing your HCF membership card in store.
RECOVER AT HOME WITH RAMSAY CONNECT
We want to give our members the choice of how and where they’re treated.
Ramsay Connect provides home-based or remote rehabilitation and reconditioning support to eligible members^ when they transition home after a hospital stay, or if they require additional support after treatment.
Recover in the comfort of your own home and get care when it counts.
ACCESS TO AN EXTENSIVE HOSPITAL NETWORK
All Ramsay facilities form part of our participating provider network, which means members can access Ramsay hospitals, clinics and day surgery facilities across Australia while limiting their out-of-pocket costs.
See our network of participating hospitals
Important Information
* Terms and conditions apply. Excludes pharmacist only medicine (Schedule 3 medicines) and prescription only medicine. Discount applicable off current in store price. Must show HCF membership card to staff and scan better rewards card upon checkout to claim discount.
^ Subject to member location, hospital cover and clinical eligibility. Waiting periods may apply. You must have a suitable home environment to be treated in.
+ Eligible members will need to have HCF hospital cover and served applicable waiting periods (excluding Overseas Visitors Health Cover). Eligible members will be accepted into the program in line with clinical criteria. Other eligibility criteria apply. Program is only available until 11 November 2026. To check if you are eligible please contact Ramsay Connect at virtualcare@ramsayconnect.com.au or 1300 131 186 for further details.
