THE COACH PROGRAM FAQS

Am I eligible for The COACH Program®?

You might be eligible if you're an HCF member and have:

  • a heart-related condition or diabetes (clinical eligibility applies)
  • had HCF hospital cover for at least 12 months that includes heart conditions and vascular system (excluding Ambulance Only, Accident Only Basic Cover and Overseas Visitors Health Cover).

If you're keen to get started or have any questions, please call 1800 592 944 (Monday to Friday, 9am to 5pm AEST/AEDT) or email us at coach@hcf.com.au

How much does it cost?

If you're an eligible HCF member, you can take part for no extra cost.

Why is HCF offering The COACH Program?

We’re offering it to eligible members because, as Australia's largest not-for-profit health fund, we put people’s health before profit. It makes sense to us to help you stay healthy and out of hospital.

Who can I talk to if I have questions?

Our team is here to help, just call 1800 592 944 (Monday to Friday, 9am to 5pm AEST/AEDT) or email us at coach@hcf.com.au

Who developed The COACH Program?

The COACH Program Pty Ltd developed and owns The COACH Program. The COACH Program® is the registered trademark of the “The COACH Program Pty Ltd” and is used under license by HCF.