Health cover premium changes

Your health cover premium may change from 1 April 2025.

Women in hospital chatting

WHY PREMIUMS CHANGE

Providing access to affordable, high-quality healthcare is our priority. Every year, health funds review their private health insurance policies and recommend premium adjustments to make sure we’re managing the rising costs of delivering healthcare services. The Minister for Health and Aged Care assesses and approves these adjustments.

From 1 April 2025, premiums will be adjusted which means you may see a change to your health cover premiums.

REASONS FOR HEALTH INSURANCE PREMIUM INCREASES

We want to make sure you have access to affordable, quality care, when and where you need it. While we do everything possible to keep premium increases to a minimum, there are several reasons premiums go up.

IT’S TRUE, WE GIVE MORE BACK

As Australia's largest not-for-profit health insurer, we're not your typical health fund. Our focus is supporting our members, not shareholders, which means returning more to members when they need to use their cover.

Man reviewing a document

FAQs

Here are some common questions and answers about premium changes.

Your first premium payment from 1 April 2025 will reflect your new premium amount. If you’ve already locked in and pre-paid your health insurance premium prior to 1 April 2025, you won't be charged until your next premium is due.

We’ll contact you by your preferred way of hearing from us, either by email or letter in March 2025.

From March 2025, you can also find information about your premium by:

If you didn't receive your email or letter, check that your contact details are correct by logging in to online member services or the My Membership app.

What will my letter or email include?

Your letter or email will include information about what your new premium will be from 1 April 2025, who’s covered by the policy and, if it applies, your Lifetime Health Cover loading.

Your letter will also include your Private Health Insurance Statement, which contains a general summary of product features and what’s covered, as well as any restrictions, waiting periods, exclusions, excesses and limits. The dollar amounts and payment frequency on these statements may differ from the premium change information because they don’t reflect any Australian Government Rebate, Lifetime Health Cover loading or discount (where applicable).

Each year, along with all other Australian health funds, we review our premiums to make sure they're keeping pace with the escalating costs and complexity of delivering healthcare services.

As a not-for-profit health fund, we do everything possible to ensure our members’ money is being used wisely to keep premium and healthcare costs as low as possible while supporting a strong private and public healthcare system.

Annual health premium adjustments are necessary to ensure we have adequate capital and income to cover what we expect to fund in the next 12 months.

Factors influencing premium changes can include:

  • increasing cost of delivering medical and hospital services (including surgical equipment and prosthetics)
  • increased out-of-cycle funding for private hospital operators to cover improved wages for nurses and medical staff
  • ageing population, requiring greater health intervention for more complex chronic conditions including mental health, weight loss, cancers and joint replacements
  • health funds are paying more for essential services such as cyber security and IT services to support member claims and payments.

Health insurance continues to provide more value for consumers than some other types of insurance. For every premium dollar paid, HCF returned 89 cents in benefits to our members*. For general insurance, such as home and contents and car insurance, the return is 65 cents in the premium dollar^^.

Why is my premium increase different to the national average?

The Australian Government calculates the national average based on the premium increases it approves for each Australian health fund.

Your premium increase may be different to the national average percentage (or HCF average percentage) because it relates to your chosen level of HCF cover. Your premium increase reflects the balance between managing member payments against the claims we pay out for all members on your level of cover in your state or territory.

We do this to make sure our products remain sustainable and continue to offer members value-for-money.

Private health insurance in Australia is community-rated rather than risk-rated. This means you pay the same premium for the same level of cover as everyone else in your state, regardless of your age, health status, fitness or the number of claims you make. This helps make private health insurance more accessible for everyone.

Premiums increase to cover the rising costs of healthcare and to make sure we have sufficient reserves to cover the benefits for our members over the coming year. This increase is the balance between the premiums we receive from members on your level of cover, versus the claims we expect to pay out to members on the same level of cover.

Eligible Australians with private health insurance currently receive a Rebate from the Australian Government to help cover the cost of their premiums. The Rebate amount is the government’s contribution toward your private health cover and is calculated based on your income, age and family status. It’s adjusted annually based on the Consumer Price Index (CPI) and the average premium increase across all health funds.

The Rebate will also change if your income has changed (and will not apply if your income is above a certain threshold). Your premium might also be different if you’ve made changes to your cover, or if you’ve added or removed people from your policy.

On 1 July 2024, the Australian Government Rebate income tiers changed. If you need to update your tier, please contact us.

Read more about the Australian Government Rebate

Lifetime Health Cover (LHC) loading is a government initiative created to encourage Aussies to take out and maintain private hospital cover earlier and ease the load on the public healthcare system.  

This isn’t relevant if you’ve chosen extras only or ambulance only cover. 

If you take out hospital cover before you’re 31 and maintain it, you’ll enjoy paying your premium without any LHC loading. You just need to take out hospital insurance with an Australian registered health fund by 1 July following your 31st birthday and maintain it.  

For each year you wait after the age of 31, you’ll pay an extra 2% per year for your cover (up to 70%). If you get hospital cover sometime after the age of 31, and you maintain it for 10 years, the loading will be removed.

Read more about Lifetime Health Cover

It’s easy to switch to HCF. Here are the steps:

  1. Compare health insurance options and find the right cover for your needs.
  2. Get a quote and sign up to your preferred cover.
  3. We’ll handle the paperwork and waive any waiting periods previously served for benefits previously covered.
  4. Start enjoying the benefits of being with Australia’s largest not-for-profit health fund.

Your first premium payment from 1 April 2025 will reflect your new premium amount. If you’ve already locked in and pre-paid your health insurance premium prior to 1 April 2025, you won't be charged until your next premium is due.

We’ll contact you by your preferred way of hearing from us, either by email or letter in March 2025.

From March 2025, you can also find information about your premium by:

If you didn't receive your email or letter, check that your contact details are correct by logging in to online member services or the My Membership app.

What will my letter or email include?

Your letter or email will include information about what your new premium will be from 1 April 2025, who’s covered by the policy and, if it applies, your Lifetime Health Cover loading.

Your letter will also include your Private Health Insurance Statement, which contains a general summary of product features and what’s covered, as well as any restrictions, waiting periods, exclusions, excesses and limits. The dollar amounts and payment frequency on these statements may differ from the premium change information because they don’t reflect any Australian Government Rebate, Lifetime Health Cover loading or discount (where applicable).

Each year, along with all other Australian health funds, we review our premiums to make sure they're keeping pace with the escalating costs and complexity of delivering healthcare services.

As a not-for-profit health fund, we do everything possible to ensure our members’ money is being used wisely to keep premium and healthcare costs as low as possible while supporting a strong private and public healthcare system.

Annual health premium adjustments are necessary to ensure we have adequate capital and income to cover what we expect to fund in the next 12 months.

Factors influencing premium changes can include:

  • increasing cost of delivering medical and hospital services (including surgical equipment and prosthetics)
  • increased out-of-cycle funding for private hospital operators to cover improved wages for nurses and medical staff
  • ageing population, requiring greater health intervention for more complex chronic conditions including mental health, weight loss, cancers and joint replacements
  • health funds are paying more for essential services such as cyber security and IT services to support member claims and payments.

Health insurance continues to provide more value for consumers than some other types of insurance. For every premium dollar paid, HCF returned 89 cents in benefits to our members*. For general insurance, such as home and contents and car insurance, the return is 65 cents in the premium dollar^^.

Why is my premium increase different to the national average?

The Australian Government calculates the national average based on the premium increases it approves for each Australian health fund.

Your premium increase may be different to the national average percentage (or HCF average percentage) because it relates to your chosen level of HCF cover. Your premium increase reflects the balance between managing member payments against the claims we pay out for all members on your level of cover in your state or territory.

We do this to make sure our products remain sustainable and continue to offer members value-for-money.

Private health insurance in Australia is community-rated rather than risk-rated. This means you pay the same premium for the same level of cover as everyone else in your state, regardless of your age, health status, fitness or the number of claims you make. This helps make private health insurance more accessible for everyone.

Premiums increase to cover the rising costs of healthcare and to make sure we have sufficient reserves to cover the benefits for our members over the coming year. This increase is the balance between the premiums we receive from members on your level of cover, versus the claims we expect to pay out to members on the same level of cover.

Eligible Australians with private health insurance currently receive a Rebate from the Australian Government to help cover the cost of their premiums. The Rebate amount is the government’s contribution toward your private health cover and is calculated based on your income, age and family status. It’s adjusted annually based on the Consumer Price Index (CPI) and the average premium increase across all health funds.

The Rebate will also change if your income has changed (and will not apply if your income is above a certain threshold). Your premium might also be different if you’ve made changes to your cover, or if you’ve added or removed people from your policy.

On 1 July 2024, the Australian Government Rebate income tiers changed. If you need to update your tier, please contact us.

Read more about the Australian Government Rebate

Lifetime Health Cover (LHC) loading is a government initiative created to encourage Aussies to take out and maintain private hospital cover earlier and ease the load on the public healthcare system.  

This isn’t relevant if you’ve chosen extras only or ambulance only cover. 

If you take out hospital cover before you’re 31 and maintain it, you’ll enjoy paying your premium without any LHC loading. You just need to take out hospital insurance with an Australian registered health fund by 1 July following your 31st birthday and maintain it.  

For each year you wait after the age of 31, you’ll pay an extra 2% per year for your cover (up to 70%). If you get hospital cover sometime after the age of 31, and you maintain it for 10 years, the loading will be removed.

Read more about Lifetime Health Cover

It’s easy to switch to HCF. Here are the steps:

  1. Compare health insurance options and find the right cover for your needs.
  2. Get a quote and sign up to your preferred cover.
  3. We’ll handle the paperwork and waive any waiting periods previously served for benefits previously covered.
  4. Start enjoying the benefits of being with Australia’s largest not-for-profit health fund.

AWARD-WINNING COVER FOR MORE THAN 2 MILLION AUSTRALIANS

Important Information

* 88.8% compared to 85.3% across the industry. Calculated based on the average of the past 10 years, sourced from APRA Statistics: Operations of Private Health Insurers Annual Report data 2014–23 and Quarterly private health insurance statistics July 2023–March 2024.

^ 100% back through our No-Gap network is available on selected covers. Waiting periods and annual limits apply. Our network of healthcare providers change often. Please check that your provider is part of our network before you book or attend an appointment. See hcf.com.au/100back

+ Source: HCF Year in Review Financial Year 2023-24.

# Eligibility criteria applies. For more information see hcf.com.au/manage-your-health

** Must have hospital cover for at least 12 months. Excludes extras only, Ambulance Only and Overseas Visitors Health Cover. Other eligibility criteria apply. See hcf.com.au/unemployment-assistance for more information.

^^ Source: APRA Quarterly general insurance performance statistics, June 2023.