Mon - Fri: 8am - 8pm (AEST / AEDT)
Sat: 9am - 5pm (AEST / AEDT)
Mon - Fri: 8am - 8pm (AEST / AEDT)
Sat: 9am - 5pm (AEST / AEDT)
Looking to compare, take out private health insurance or make the switch to HCF? Find the right cover for your needs and we’ll take care of the rest.
Discover the benefits of private health insurance for you and your family, including comprehensive health support and how to find a provider near you.
Whether you’re here for work or visiting Australia, get access to the health care services you may need with Overseas Visitors Health Cover (OVHC).
Count on HCF Life & Recover Cover to stand by you during life’s unexpected challenges and reduce the financial stress on your family’s future.
Prepare for the unexpected with HCF Travel Insurance. Designed to provide cover for delayed luggage, overseas medical emergencies and more for singles, duos and families.
From furry friends to your home and the four wheels guiding you back to your loved ones, find pet insurance, as well as home and car cover options.
Flip is the flexible, great value accident cover made for active lifestyles. Whether you’re chasing waves or at the gym, get cover when you need it.
Learn more about Australia’s largest not-for-profit health fund, how we reward our members, HCF benefits, partnerships, research initiatives and more.
People who take out hospital cover before the age of 31 and keep it can avoid the Lifetime Health Cover (LCH) loading . If you take out hospital cover after 1 July following your 31st birthday, you'll pay 2% more in premiums for each year you don't have hospital cover (up to 70%). You'll be required to pay the extra amount for 10 years. If you're already over 31, take out hospital cover as early as possible to avoid paying any extra on your premiums.
The loading on a couple or family policy is slightly different. It’s calculated as an average between the individual loading of the 2 adults. For example, if one person has 30% loading and the other person has 0% loading, the loading applied to their policy is 15%. Each individual (policyholder and partner only) has their own loading based off their respective hospital insurance cover history.
You can be without hospital cover for up to 1,094 days (3 years less 1 day) over your lifetime, without affecting your loading. This is known as ‘Days of Absence’. If you exceed this period, you’ll pay a 2% loading if you re-join, and this will increase by another 2% for every year after that without cover. If you maintain hospital cover for 10 years, the loading will be removed.
New migrants
If you’re a new migrant to Australia, and you're eligible for Medicare and you've taken up hospital cover within 1 year from the date you’ve become eligible, you may not need to pay Lifetime Health Cover (LHC) loading. You’ll need to request a letter from Medicare which has your applicable date and send this to us to remove your LHC loading.
If you're single and earn more than $97,000, or a family or couple earning more than $194,000 a year (increasing by $1,500 for each dependant child after the first) from 1 July 2024, you may be required to pay the Medicare Levy Surcharge. You can avoid any additional Medicare Levy Surcharge by having an appropriate level of hospital cover.
INCOME THRESHOLDS FROM 1 JULY 2024 | ||||
Australian Government Rebate tiers | ||||
Type of member | Base tier | Tier 1 | Tier 2 | Tier 3 |
Singles | < or = $97,000 | $97,001 - $113,000 | $113,001 - $151,000 | > or = $151,001 |
Families* | < or = $194,000 | $194,001 - $226,000 | $226,001 - $302,000 | > or = $302,001 |
Medicare Levy Surcharge | ||||
All ages | 0.0% | 1.0% | 1.25% | 1.5% |
* Single parents and couples (including de facto couples) are subject to family tiers. For families with children, the thresholds are increased by $1,500 for each dependant child after the first.
A private health insurance rebate, also known as the Australian Government Rebate, is a government contribution to help with the cost of your private health insurance.
You can claim the Australian Government Rebate (Rebate) as a reduction on your premium (this requires a completed Australian Government Rebate Application form) or as a Rebate through your annual tax return.
No, you don’t need to report your income to your health fund; you just need to nominate your tier.
When you lodge your income tax return, the Australian Taxation Office (ATO) will determine your Rebate entitlement, which could mean you get a refundable tax offset (refund) or a tax liability (debt).
There's no penalty for changing tiers during the financial year. If you've claimed too much Rebate, as a premium reduction or through Medicare, the ATO may seek to recover the amount. This liability will be listed on your notice of assessment.
If you haven't received your full Rebate entitlement, the ATO will calculate your Rebate and refund this to you as a tax offset when you lodge your tax return. The tax offset will be listed on your notice of assessment.
If any member of your family dies, family thresholds will continue to apply for that financial year. If a dependant child dies, any increase in the thresholds due to that child will also apply for the rest of that financial year.
No, you don’t need to report your income to your health fund; you just need to nominate your tier.
When you lodge your income tax return, the Australian Taxation Office (ATO) will determine your Rebate entitlement, which could mean you get a refundable tax offset (refund) or a tax liability (debt).
There's no penalty for changing tiers during the financial year. If you've claimed too much Rebate, as a premium reduction or through Medicare, the ATO may seek to recover the amount. This liability will be listed on your notice of assessment.
If you haven't received your full Rebate entitlement, the ATO will calculate your Rebate and refund this to you as a tax offset when you lodge your tax return. The tax offset will be listed on your notice of assessment.
If any member of your family dies, family thresholds will continue to apply for that financial year. If a dependant child dies, any increase in the thresholds due to that child will also apply for the rest of that financial year.
Yes, you can receive any Rebate amount you select. But when you submit your tax return, the ATO will determine whether you've claimed a higher Rebate than you're entitled to and will seek reimbursement in your tax assessment. If you've claimed a lower Rebate than you're entitled to, you could get a refundable tax offset in your tax assessment.
Parents with dependant child only cover may still be income tested and may be entitled to the Rebate.
No, the LHC loading component of your premium isn't eligible for the Rebate even if you're eligible for a Rebate overall.
You may need it to complete your tax return. Your tax statement will confirm the number of days you had an appropriate level of hospital cover over the last financial year. If you weren't covered for the full financial year, and you fall within certain income brackets, you may be liable for the Medicare Levy Surcharge.
Your statement will also outline premium reductions you've received due to the Australian Government Rebate on private health insurance, as well as details of any additional rebate you may be able to claim as part of your tax return.
If you're an existing member or have had HCF health insurance during the last financial year, we'll contact you with your tax statement details. You'll be notified by SMS, email or post depending on your communication preference.
If you're an existing member, you'll also get an Annual Policy Summary. This provides a summary of your current Lifetime Health Cover (LHC) loading status and an overview of your current level of cover. You may also receive a Standard Information Statement.
Your tax statement may be mailed or emailed to you during the first 2 weeks of July (depending on your communication preference). You can also access your tax statement on the My Membership app and online member services. See how-to guides.
Tax statements include details of all payments processed by HCF up to and including 30 June. This means that we can't begin to process them until after that date. We aim to get statements out to all members as quickly as possible.
If you're an existing member or have had HCF health insurance during the last financial year, we'll contact you with your tax statement details. You'll be notified by SMS, email or post depending on your communication preference.
If you're an existing member, you'll also get an Annual Policy Summary. This provides a summary of your current Lifetime Health Cover (LHC) loading status and an overview of your current level of cover. You may also receive a Standard Information Statement.
Your tax statement may be mailed or emailed to you during the first 2 weeks of July (depending on your communication preference). You can also access your tax statement on the My Membership app and online member services. See how-to guides.
Tax statements include details of all payments processed by HCF up to and including 30 June. This means that we can't begin to process them until after that date. We aim to get statements out to all members as quickly as possible.
No. These are for your personal records.
What information from my statement do I need to complete my tax return?
You may need these details to complete your tax return:
Health insurer ID | B HCF |
Membership number | C |
Your premiums elilgible for Australian Government Rebate |
J |
Your Australian Government Rebate received | K |
Benefit code | L |
Other adult beneficiaries for the policy |
The Savings Provision Entitlement makes sure people remaining on a policy that were eligible for the Rebate don't have their Rebate amount reduced because a person aged 65 years or over leaves the policy.
Anyone who's a dependant can't inherit the Rebate that applied when the person aged 65 years or over was on the policy.
No matter what stage of life you’re at, your health cover should work for you. That’s why we put you in control with a range of options for peace of mind.
Whether it’s for everyday health services, peace of mind or to save at tax time, find singles cover for your lifestyle.
Outstanding cover for you and your partner so you can focus on what matters most and live the life you want together.
From single to 2-parent homes, families with 2 mums or 2 dads, kids or adult-dependants, find cover for every family.
With HCF Life* insurance, you can protect your family’s future when you’re not around or get support when you’re unable to work.
Find answers to common questions for other insurance products, plus access to helpful tools, resources and more.
If you can’t find what you’re looking for, our team are ready to help and guide you in the right direction.
Get in touch with our team between Monday to Friday, 8am to 8pm (AEST/AEDT) or on Saturday, 9am to 5pm (AEST/AEDT).
If you’ve received something and are unsure if it’s a message from us, get in touch with our team or report it as suspicious to Scamwatch.
Find out about our terms and conditions to use and access this site.
* Our Life and Recover Cover products are issued by our own HCF Life insurance Company Pty Ltd. ABN 37 001 831 250. AFSL 236 806 (HCF Life). HCF Life is a wholly owned subsidiary of The Hospitals Contribution Fund of Australia Limited ABN 68 000 026 746, AFSL 241414 (HCF). Terms and conditions apply. Please read the relevant Product Disclosure Statement, Policy Document and Financial Services Guide available by calling 1800 560 855 or visiting hcf.com.au/lifeinfo, and consider your financial situation, objectives, and needs before deciding on these products as any advice provided does not take these into account. In addition to these documents, you should also read the Target Market Determination (TMD) for the product, which is available at hcf.com.au/lifeinfo. The premiums for Recover Cover products are paid to HCF Life. HCF receives commission from HCF Life for their sale of up to 40% of the first year’s premium plus an additional commission of 80% of HCF Life’s underwriting profit each year calculated as premiums less claims and expenses. HCF’s staff may receive an incentive depending on the annual premium of these products which they sell. This will not exceed 15% of the first year’s premium.
© 2024 HCF All rights reserved
The Hospitals Contribution Fund of Australia Ltd. ABN 68 000 026 746 AFSL 241 414
We acknowledge Aboriginal and Torres Strait Islander people as the Traditional owners of the lands where we live, learn, and work. View our Reconciliation Action Plan
Our website uses first and third-party cookies such as Google Analytics to offer you a better browsing experience. To learn more about how we use cookies, please visit our Privacy Policy